This hub was created to collate together lots of helpful resources from across the internet that are available to help support you and your child

The Fountains Federation is not responsible for content from external websites.

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  • First Response - Staffordshire County Council Social Services

    • T: 0800 1313 126 or 0345 604 2886 (Out of Hours)

  • Call Derbyshire - Derbyshire County Council Social Services

    • T: 01629 593 193

  • First Contact - Derby City Council Social Services

    • T: 01332 641172

  • Child Line 0800 1111

  • Advice, support and how to report if you suspect that a young person is at risk of Child Sexual Exploitation -

  • Advice, support and options if you or someone you love goes missing or runs away- 24 Hour Anonymous Helpline Text or Call 116 000


Or contact:

  • Police 101 (999 in an emergency)

  • Crimestoppers UK 0800 555 111




BullyingUK - Listening, supportive and non-judgemental


Cybersmile - Cybersmile is a specialist online bullying charity. Provides direct telephone or email access for advice and help.


Kidscape - Preventing bullying, protecting lives


My Kid Is Gay

My Kid is Gay - Helping Families Understand Their LGBTQ Kids

Young Stonewall

Young Stonewall - Campaigners for equality and fair treatment for LGBTQ people, and against discrimination

LGBTQ+ Hub for Parents - Parentzone

ParentZone - LGBTQ+ Hub & Advice for parents

Genered Intelligence

Gendered Intelligence - Understanding gender diversity in creative ways


Transparenthood - Blog about the experiences of a parent with a transgender child

Gender Dysphoria - NHS

NHS - Information for parents on trans children and gender dysphoria

Contacts & Agencies


Childline - Child Line is a confidential helpline for children. Call: 0800 1111


Childnet - Childnet is a specialist online children's charity. Their aim is to help make the internet a great and safe place for children and young people.

Social Services

Staffordshire County Council - First Response 0800 1313 126 (Emergency out of hours: 0345 604 2886) Derbyshire County Council Social Services - Call Derbyshire 01629 593 193 Derby City Council Social Services - First Contact 01332 641172


Non-Emergency 101 Emergency 999


0800 555 111

Sex & Relationships


CEOP - The CEOP is part of the UK law enforcement community, providing the ability to report on specific crimes involving the sexual abuse of children; grooming, CSE and trafficking.

Grooming, Sexting and Sending Nudes

NSPCC - Grooming: What it is, signs and how to protect children NSPCC - Sexting: how to talk to children about the risks of sexting - and what you can do to protect them

Inappropriate or Explicit Content

Find out what inappropriate content is and how to support your child if they've seen something online that's upset them.

Parents Protect


Stop It Now!

The confidential Stop It Now! helpline is available for anyone with concerns about child sexual abuse. Callers do not need to give identifying information, so can remain anonymous.

Selfies: The Naked Truth

If you have already shared something you’re worried about, it’s never too late to get help.


General Links


Contact - for families with disabled children


Scratching, biting, hitting or banging the head against objects is common behaviour in children with an intellectual disability. Find out more.

Money Matters

Caring for a disabled child can create additional expenses for parents and have huge implications for family finances. This guide from ParentZone answers some frequently asked questions about financial help for parents of disabled children

Learning Difficulties, Autism & Internet Safety: A Parent's Guide

This guide from Mencap helps parents limit the risk of their child having negative experiences online and understand what action can be taken if they do.


General Links

Clash of Clans - What parents need to know about the game kids love Minecraft - How to stay safe using the every popular game PEGI Game Ratings - All game certifications explained for parents

Online Safety

General Links

Think U Know - Find the latest information on the sites you like to visit, mobiles and new technology. Find out what’s good, what’s not and what you can do about it. NSPCC - has a specific focus on keeping children safe whilst performing online searches and the the use of parental controls. Get Safe Online - Get Safe Online is a specialist online safety organisation with information on all cyber related crime, risks and threats. InternetMatters - Internet Matters is an Internet hub, signposting useful information and third party services. UK Safer Internet Centre - The Uk Safer Internet Centre is an awareness centre, helpline and hotline. Vodafone Digital Parenting - The Digital Parenting website and magazine offers information and advice about the latest digital technologies and the kind of challenges children and teenagers might face in their digital world. UK Council for Child Internet Safety (UKCCIS) - UKCCIS is a policy forum hosted by government with participation from online industry reps and government departments.

Social Networks

Net Aware - Netware is a parents' guide to social networks children and young people use Common Sense Media - Information about the newest and most popular sites and apps


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